You may obtain a return authorization by visiting our returns center, or via live chat. You will then be able to print a pre-paid return shipping label. You may drop the package off at your local post office. We gladly accept returns of unworn watche
Once you've dropped off your return at the post office, it will be checked in and the refund will be processed. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued. Do not ship items back throu
We do not accept exchanges of products at this time. You may return your order and then purchase a new style or color as normal.
If you receive a damaged or defective item, please notify us immediately via email ([email protected]) and we will send you a return label or send a new product of the same style. As soon as the item is sent back a full refund will be issued.
U.S. Customers: We offer a Two Year Warranty on all purchases made from July 1st, 2017. Any purchases made prior to July 1st, 2017 hold a 10 Year Limited Warranty. In the event of a defect or malfunction within the warranty period from date of purcha
We accept returns for products purchased on GuessWatches.com. Purchases made from local stores or other websites must be returned to the original point of purchase. However, if you are not completely satisfied with your purchase, you have 30 days fro